Can We Work Together?
You must be a Georgia resident to schedule Telehealth or In Office therapy with me.
Georgia — Licensed Clinical Social Worker #CSW003082

Scheduling Hours
Monday-Thursday
10 am-7 pm
Telehealth

Saturday-Sunday
10 am-7 pm
In Office

Accepted Insurance & Payment Options
PRIVATE PAYMENT – Payment may be made by FSA/HSA, debit or credit card.  

AETNA – To use Aetna insurance, establish a free Headway.com account and schedule appointments here. 

MEDICARE PART B – In Network Provider.  Please include your Medicare ID# when scheduling your initial consultation.

ALL OTHER PLANS – Out of Network Provider.  Payment is made at the time of our session.  Superbills are provided.  Please see below for more information about Out of Network services.

PAYMENT OPTIONS – FSA/HSA, Debit Card or Credit Card.  

Private Pay | Out of Network Fees**
60 Minute Therapy Session                   240.

60 Minutes Paperwork                            120.

*DISCOUNT – A 17% discount is available for pre-payment of 10 or more sessions.

**EQUITY PRICING OPTIONS – Please inquire.

Billing and Insurance
I use Headway and Stripe to process all Aetna claims and fees.

I use JaneApp and Stripe to process all other professional fees.   “ML.LCSW” will appear on your statement. 

If you are filing for Out of Network reimbursement with your insurer, I supply a Superbill (statement) any time you request it.  See below.

‘How Much Will My Insurer Reimburse Me for Out of Network Sessions?’
Please contact your insurance company and ask:

1. Does my policy include Mental Health / Behavioral Health Out of Network benefits?
2. What is the “Usual & Customary” fee for a 90837 CPT Code (60 minutes outpatient therapy) in my Zip Code?
3. What percentage of the “Usual & Customary” fee will I be reimbursed?
4. What is the exact dollar amount I will be reimbursed per therapy session?
5. How soon can I expect to be reimbursed for each session?

To Request a Superbill
Click on any Superbill link above, complete the information and submit as requested.  Or send me an email with “Superbill Request” in the subject line to Melissa@MelissaLesterLCSW.com.  You must list the dates of service you would like included on your Superbill along with your residential address and date of birth each time you request it.  

2-Day | 48 Hour Cancellation & Rescheduling Policy
Please note I require a minimum of 48 hours notice for cancellations and rescheduling.  Because I hold your appointment time exclusively for you, I am unable to offer it to others.  Appointments cancelled within 48 hours are billed at your full fee.  Thank you for your understanding.