Appointments

Online Therapy and Counseling

Updated May 5, 2022

Telehealth – I am currently offering Online Therapy and Counseling for Women in Georgia and Florida via HIPAA Compliant Zoom. You will receive a new and unique link for each of our sessions via email.

Email – I use Hushmail, an encrypted and HIPAA compliant email provider. Your emails are secure at my end of our communication. However, your email security is only as secure as the email platform you use at your end.

New Therapy Clients

To help us get off to a great start:

  1. I offer a free 20 minute phone consultation to help us determine if working together feels like a good fit.
    These are available at 10:30 am every day and must be scheduled in advance.
  2. For your first scheduled appointment only, pre-payment is required.
  3. Once we’ve scheduled your initial appointment, send me your New Client Paperwork (below) via email.
  4. New Client Paperwork
    New Client Biography
    HIPPA Notice/Informed Consent
    Release of Health Information
    Group Guidelines

Returning Therapy Clients

To help us get back on track, please complete:

  1. The first page only of the New Client Biography with your updated information.
  2. The 2022-2023 HIPAA Notice/Informed Consent.
  3. Please email them to me (and note that I have a new email address) prior to our next appointment.

Can We Work Together?

Georgia — Licensed Clinical Social Worker #CSW003082
You must be a Georgia resident to receive online or in-person therapy. (Currently I offer remote appointments.)

Florida — Telehealth Provider Registration #707
You must be a Florida resident to receive online therapy. (I am approved as a Telehealth-Only provider in Florida.)

Scheduling Hours

Monday 10:00 am — 7:00 pm
Tuesday 10:00 am — 7:00 pm
Wednesday 10:00 am — 7:00 pm
Thursday 10:00 am — 7:00 pm
Friday 10:00 am — 7:00 pm
Saturday 10:00 am — 7:00 pm
Sunday 10:00 am — 7:00 pm

Fees and Billing

Planning for the financial investment in your therapy is an important part of the process. The cost of therapy should be financially comfortable for you and not increase your stress level. We can meet as often or as infrequently as you like. However, please plan for no less than every 10 – 14 days in the beginning of our work together.

You may use FSAs, HSAs, debit cards, or credit cards to make payments.

Therapy & Counseling $240/hour
Additional Time $60/15 min
Forms and Letters $120/hr
Consultations & Presentations $240/hr

Professional fees are processed using SquareUp and Stripe.  “ML.LCSW” will appear on your statement. 

No Insurance Accepted, however…

…if you have Out-of-Network benefits…to find out how much your insurance company will reimburse you directly, call and verify:

  1. Does your policy include Mental Health / Beharioral Health Out of Network Benefits?
  2. What dollar amount do they consider “Usual & Customary” for a “90837” in your Zip Code?
  3. What percentage of this “Usual & Customary” fee will you be reimbursed?
  4. What is the exact dollar amount you will be reimbursed per session?
  5. How soon can you expect to be reimbursed for each session?
  6. Once you have the above information, you can determine your out-of-pocket cost per session.
  7. I will be happy to provide you with a Superbill (Statement/Receipt) that you can submit to your insurance company for reimbursement.

Superbill Instructions

Email me with SUPERBILL REQUEST in the subject line.

To expedite your request, please include:

  1. Name (as listed with your insurance company)
  2. Date of birth
  3. Current address
  4. Dates of each session
  5. Amount paid for each session

I will provide your Superbill via email, usually between Monday and Wednesday of the following week.

2 Day (48 Hour) Cancellation Policy

I do request a minimum 48 hours notice for all cancellations and rescheduling.  Appointments that are cancelled with less than 48 hours notice are billed at the full fee. Because your appointment time is held exclusively for you, it cannot be made available to others. Thank you for your understanding.

Social Media Professional Use

I maintain a professional presence only on LinkedIn, Instagram and FaceBook. Postings on these platforms are for my professional purposes only. For your privacy, safety and protection, I do not accept invitations or connect with clients, potential clients or former clients.

I also do not participate in chat rooms, webcasts, bulletin boards, Reddit, YouTube Comments or any form of interactive social media. If you have seen my photo and/or “my” comments on any interactive platforms, these are the result of identify theft and impersonation. 

Contact Me

The best way to reach me is via HIPAA compliant email (melissa@melissalesterlcsw.com).

You are also welcome to leave me a voice mail (770-313-7768), but this will delay my response time significantly.

Blue light fixture with shadow and light rays streaming from sides

 

Visit me on:

HelpPro

Psychology Today

EFT International

Association for Comprehensive Energy Psychology

Time Magazine Online

Tapping for Your Health (Natural Awakenings 1)

New Nonprofit to Promote, Spread EFT (Natural Awakenings 2)

Tapping Classes Offered in Decatur (Natural Awakenings 3)

Melissa Lester, LCSW