ONLINE & IN PERSON THERAPY

Updated April 2024

Schedule a free 20-minute phone consultation

New Client Paperwork

Returning Client Paperwork

Group Participants

Schedule an Appointment
To schedule an appointment, please email me at Melissa@MelissaLesterLCSW.com or book a free 20-minute phone consultation above.  I look forward to connecting with you.

Telehealth Sessions
I offer Women’s Therapy & Counseling Online via HIPAA compliant Zoom.  Each time we meet, you will receive a single-use link.  Please check your Spam/Junk folders the first time we meet.

In Office Sessions
I offer Women’s Therapy & Counseling In Person on Sundays in Sandy Springs.

Emailing
I use Hushmail for HIPAA compliant email.  To receive and send Hushmail, you will need to establish a free account.  As a reminder, your emails are only as secure as the security offered by your email provider.

Texting
SMS texting is not HIPAA compliant.  Please use SMS texting only for scheduling and do not include personal information.  If you do include personal information in SMS text messages, you understand I am unable to guarantee your privacy or confidentiality.

Can We Work Together?
You must be a Georgia resident to schedule online or in person therapy with me.
Georgia — Licensed Clinical Social Worker #CSW003082

Scheduling Hours
Monday – Saturday (Online)
10:00 am – 6:00 pm

Sunday (In Person)
10:00 am – 6:00 pm

Payment Methods Accepted
Federal Medicare Part B (effective 4/15/2024.)  I file claims directly.

Out-of-Network for all other plans.  I provide you a Superbill to submit to your insurer.

Private payment using FSA/HSA, debit and credit cards (all).  Using FSA/HSA pre-tax income saves 30%+.

Fees
Therapy Session                   240./60 minutes
Therapy Session                   300./90 minutes (17% discount)

Forms & Paperwork              120./60 minutes

10 Therapy Sessions           2,000./60 minutes each, pre-paid (17% discount)

Billing and Insurance
I use JaneApp and Stripe to process all professional fees.   “ML.LCSW” will appear on your statement. 

If you are using your Medicare Part B, there is no action required on your part.
If you are using your Out of Network benefits, I will provide you a Superbill on request for submission.

How Much Will Your Insurer Reimburse You for Out-of-Network therapy?
If you have Out-of-Network benefits, contact your insurance company and ask:

  1. Does your policy include Mental Health / Behavioral Health Out-of-Network benefits?
  2. What do they consider the “Usual & Customary” fee for a “90837” (60 minute outpatient therapy) in your Zip Code?
  3. What percentage of this “Usual & Customary” fee will you be reimbursed?
  4. What is the exact dollar amount you will be reimbursed per session?
  5. How soon can you expect to be reimbursed for each session?

To Request a Superbill
Click on any Superbill link above, complete the information and submit as requested.  Or send me an email with “Superbill Request” in the subject line to Melissa@MelissaLesterLCSW.com.  You must list the dates of service you would like included on your Superbill.  You will receive your Superbill by email and may then submit it to your insurer.

2-Day | 48 Hour Cancellation & Rescheduling Policy
Please note I require a minimum 48-hour notice of cancellation and rescheduling.  Because I hold your appointment time exclusively for you, I am unable to offer it to others.  Appointments cancelled within 48-hours are billed at full fee.  Thank you for your understanding.

Social Media Policy
I maintain a professional presence only on LinkedIn, Instagram and Facebook.  Postings on these platforms are for professional and informational purposes only.  For your privacy, safety and protection, I do not accept invitations or connect with clients, potential clients or former clients on social media platforms of any kind.

Live Social Media Policy – I have not, and do not, participate in chat rooms, bulletin boards, Reddit, YouTube Comments or any form of live interactive social media or streaming.  If you believe you have seen my photo and/or comments on any interactive platforms, unfortunately, these are the result of digital identity theft, fraud and impersonation, and a violation of the 1998 US Identity Theft & Assumption Deterrence Act.

Contact Me
For prompt responses, please contact me via HIPAA compliant email (Melissa@MelissaLesterLCSW.com).  You are also welcome to text or call 770-313-7768.

Visit me on:

Psychology Today

EFT International

Association for Comprehensive Energy Psychology

Time Magazine Online

Tapping for Your Health (Natural Awakenings 1)

New Nonprofit to Promote, Spread EFT (Natural Awakenings 2)

Tapping Classes Offered in Decatur (Natural Awakenings 3)

Melissa Lester, LCSW

© melissalesterlcsw.com 2024